Microsoft Knowledge Base

Cannot Browse Using Internet Explorer with America Online 3.0
Last reviewed: January 15, 1997
Article ID: Q160896
The information in this article applies to:
  • Microsoft Internet Explorer versions 3.0, 3.01 for Windows 95

SYMPTOMS

When you are trying to browse the Web using Internet Explorer after connecting to America Online (AOL), you may receive the following error message: 

   Microsoft Internet Explorer
   Internet Explorer cannot open the Internet site http://<address>
   The site was not found. Make sure the address is correct, and try
   again.

CAUSE

You may be running AOL version 3.0 for Windows instead of AOL 3.0 for Windows 95.

RESOLUTION

To check the version of AOL you are running, click About AOL on the Help menu in AOL. If "AOL for Windows 95" is not listed, you are running AOL 3.0 for Windows 3.1. You should install AOL 3.0 for Windows 95.

MORE INFORMATION

AOL uses a 16-bit version of the Winsock.dll file. The 32-bit version of Internet Explorer 3.0 does not run with this Winsock.dll file. AOL 3.0 for Windows 95 also uses a 16-bit version of the Winsock.dll file, but installs an AOL adapter in Network properties that acts as a wrapper for their Winsock.dll file and allows 32-bit browsers to work.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

KBCategory: kb3rdparty kberrmsg
KBSubcategory: msiew95
Additional reference words: 3.00 3.01

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 15, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.