Knowledge Base

Attached File Modifications Lost When File Is Closed

Article ID: 160873

Article Last Modified on 7/13/2004

APPLIES TO

This article was previously published under Q160873

SYMPTOMS

When you edit an attached file received with Internet Mail and save the file, the changes are missing when you next open the file.

CAUSE

Internet Mail does not support saving changes to attachments within a mail message.

RESOLUTION

To work around this behavior, save the attached file to disk and then make changes to the file you saved to the disk. To save the attached file to disk, right-click the attachment, and then click Save as.

Additional query words: 1.00

Keywords: kbenv KB160873


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