Knowledge Base

XFOR: The Chat Log File Is Locked At All Times

Article ID: 160860

Article Last Modified on 9/30/2003

APPLIES TO

This article was previously published under Q160860

SYMPTOMS

When you try to rename the log file created by the Chat logging service, the following error message appears:
The process cannot access the file because it is being used by another process.
The persistent channel that I created has the "autostart" flag enabled.

CAUSE

Once the logging service is started, the file is locked. The Chattran.asp, which is the Chat transcript executed from the Internet Explorer, causes the lock as well.

WORKAROUND

There are several ways to work around this problem:

  • Instead of renaming the file, you may be able to use the copy command.
  • Disable the "autostart" flag; this allows you to rename the file. This workaround works only if the channel is empty.
  • Use the CHATCMD command "KILLCHANNEL."
  • Restart the server and rename the file before starting the logging service.
Please note the logging service is a sample program; it provides a simple service to demonstrate the Chat server capability.

Keywords: KB160860


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