XFOR: Internet Explorer Access Violation When Using Older Chatsock.dll
Article ID: 160859
Article Last Modified on 9/30/2003
APPLIES TO
- Microsoft Commercial Internet System 1.0 Service Pack 2
This article was previously published under Q160859
SYMPTOMS
Chat OCX causes an access violation in the Internet Explorer. The Chat
frame in IE cannot be opened.
CAUSE
You are running an older version of Chatsock.dll.
RESOLUTION
To resolve this problem:
- In the <System Root>\System32 directory, rename Chatsock.dll
Chatsock.old.
- Copy the new Chatsock.dll to the same directory, or simply execute the
CHAT OCX again in Internet Explorer. It will download the new
Chatsock.dll automatically.
Keywords: KB160859