Knowledge Base

Problems Running Iomega Jaz Tools

Article ID: 160806

Article Last Modified on 9/30/2003

APPLIES TO

This article was previously published under Q160806

SYMPTOMS

When Iomega Tools for Windows 95 is installed on your computer, your computer may stop responding (hang), or you may receive an error message referencing the Iomega.vxd file, when you attempt to use the Iomega Jaz tools.

CAUSE

You may be using a version of Iomega Jaz tools earlier than Iomega Tools for Windows 95 version 5.0. Earlier versions are not compatible with Windows 95 OEM Service Release 2 (OSR2).

RESOLUTION

  • Uninstall the Iomega Tools for Windows 95.
  • Contact Iomega to inquire about obtaining version 5.0 or later of Iomega Tools. Version 5.0 of Iomega Tools is FAT32 File System-aware.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Additional query words: 95

Keywords: KB160806


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