Knowledge Base

BUG: Control Panel: Router Fails to Restart on DEC Alpha

PSS ID Number: 160729

Article Last Modified on 7/27/2001


The information in this article applies to:


This article was previously published under Q160729

SYMPTOMS

When you use the Restart button in the Merchant Server Administrator Control Panel on a DEC Alpha system, the router application may fail to restart. A message box may be displayed stating that the system failed to restart the router.

CAUSE

WORKAROUND

To work around this problem, click the Restart button again. Doing this usually restarts the system. Alternatively, you can restart the router independently by clicking the Stop button and then clicking the Start button on the Router tab.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Merchant Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00

Keywords: kbBug KB160729
Technology: kbAudDeveloper kbMerchServ100 kbMerchServSearch