Knowledge Base

OL97: Exchange Preview Pane Extension Not Available in Outlook

Article ID: 160728

Article Last Modified on 1/19/2007

Microsoft Outlook 97 Standard Edition

This article was previously published under Q160728

SUMMARY

The Preview Pane extension available in Microsoft Exchange Client is not available in Microsoft Outlook 97. Instead, Outlook uses a similar feature called AutoPreview.

NOTE: The Outlook Preview Pane (3-Pane extension add-in) is now available. See the Status section below.

MORE INFORMATION

Outlook uses a feature called AutoPreview, which shows the first 255 characters of any MAPI message. The Preview Pane Extension differs by opening the entire MAPI message, which sometimes results in performance degradation (depending on the message's location). Because the AutoPreview feature in Outlook is limited to 255 characters, it is faster and more efficient than the Preview Pane Extension.

To use the AutoPreview feature in Outlook:

On the View menu, click AutoPreview.

-or-
On the View menu, point to Current View, and then click Messages with AutoPreview.

STATUS

The Outlook 3-Pane Extension add-in is available for downloading from Microsoft's Web site at:

http://office.microsoft.com/downloads/

NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

http://www.microsoft.com/

Keywords: KB160728