Knowledge Base

Stop 0x0000007F May Occur on Compaq SystemPro

Article ID: 160671

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q160671

SYMPTOMS

When Windows NT 4.0 is installed on a Compaq SystemPro computers, the following blue screen error may occur:

STOP 0x0000007f (0x00000008,0x00000000,0x00000000,0x00000000)
UNEXPECTED_KERNEL_MODE_TRAP.

NOTE: The stop and parameters above may occur for other reasons as well.

CAUSE

On computers with greater than 40 MB of memory, there are memory management issues with Windows NT version 4.0 and the Compaq computers that cause blue screen errors when memory activities and processes are higher than average. You can also experience blue screen errors randomly on startup, along with messages that you are out of virtual memory.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0.
This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt Stop 0x0000007F(0x00000008, 0x00000000, 0x00000000)

Keywords: kbhardware KB160671