Knowledge Base

PUB97: Pictures Turn Black under Windows NT

Article ID: 160588

Article Last Modified on 8/17/2005

Microsoft Publisher 97 Standard Edition
Microsoft Windows NT 4.0

This article was previously published under Q160588

SYMPTOMS

Under Windows NT, when you dynamically change the color depth of your display from 256 colors to 65,536 colors, some of the bitmaps on the visible page in Microsoft Publisher 97 turn very dark or black.

CAUSE

Publisher 97 does not refresh its display when the color depth of the display changes under Windows NT. Because of this, when the display driver tries to display the bitmap to the screen, it has no color information for the higher color depth, and shows the picture as mostly black.

RESOLUTION

To have the bitmaps appear normally, force Publisher to refresh its display. One way to do this is to press the F9 key twice. You can also change to another page and then change back.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 97 pub4 w_mspub mspub dark grayed out frame picture TIF GIF BMP hidden video properties 64K 8-bit hi color high

Keywords: kbprb kbgraphic kbusage KB160588