Article ID: 160552
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Excel 97 Standard Edition
- Microsoft Word 97 Standard Edition
- Microsoft Access 97 Standard Edition
- Microsoft PowerPoint 97 Standard Edition
- Microsoft Outlook 97 Standard Edition
- Microsoft Office 97 Standard Edition
This article was previously published under Q160552
SYMPTOMS
- When you start Microsoft Word 97 or Microsoft Outlook 97,
or when you click AutoCorrect on the Tools menu in Microsoft Excel 97 or
Microsoft Access 97, the following error message may appear:
This program has performed an illegal operation and will
be shut down. If the problem persists, contact the program vendor.
If you click Details, the following error message appears:
<Program name> caused an invalid page fault in
module MSO97.DLL at 014f:306c59b9.
where <Program name> is
WINWORD, EXCEL, or MSACCESS.
- When you click AutoCorrect on the Tools menu in Microsoft
PowerPoint 97, the following error message appears:
PowerPoint found an error that it can't correct. You should save presentations,
exit, and then restart PowerPoint.
- When you add a Microsoft Word document to a Binder in
Microsoft Office 97, the following error message may appear:
This program has performed an illegal operation and will
be shut down. If the problem persists, contact the program vendor.
If you click Details, the following error message appears:
WINWORD caused an invalid page fault in module MSO97.DLL
at 014f:306c59b9.
If you click Close, the following error message
appears: Office Binder cannot add the section to the
binder. This type of file may not be supported by Office Binder. An unexpected
error has occurred.
CAUSE
These problems may occur if a corrupted AutoCorrect list
(.acl) file is stored in the Windows folder on the computer.
RESOLUTION
To resolve these problems, use one of the following
methods.
Method 1: Download the Microsoft Office 97 SR-1 Patch
For additional information about SR-1, please see the following
article in the Microsoft Knowledge Base:
172475 OFF97: How to Obtain and Install MS Office 97 SR-1
Method 2: Download the AutoCorrect Utility
The following file
is available for download from the Microsoft Download Center:
The Aclutil.exe file contains the Aclfix.exe and Aclread.txt
files.
For
additional information about how to download Microsoft Support files, click the
following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
Method 3: Rename the .acl files (except Mso97.acl)
- On the Start menu, point to Find, and click Files Or
Folders.
- In the Named box, type *.acl. In the
Look In box, type the path to the Windows folder (for example, type
C:\Windows). Then, click Find Now.
When the
search is completed, a list of .acl files appears. These files are stored in
the Windows folder.
IMPORTANT: One of the .acl files is named Mso97.acl. Do not rename or
delete this file unless you are instructed to do so by Microsoft Technical
Support, or you completely remove Microsoft Office 97 from the computer.
- Right-click one of the .acl files (for example, User.acl).
Then, click Rename on the shortcut menu.
- Press END. Then type .old and press
ENTER.
The file appears with ".old" appended to the end (for
example, User.acl.old).
- Except for Mso97.acl, repeat steps 3 and 4 for all .acl
files in the Windows folder.
After you rename the .acl files, the problems described in this
article no longer occur.
STATUS
Microsoft has confirmed this to be a problem in Microsoft
Office 97 for Windows. This problem was corrected in Microsoft Office 97 SR-1.
For additional information about SR-1, please see the following
article in the Microsoft Knowledge Base:
172475 OFF97: How to Obtain and Install MS Office 97 SR-1
MORE INFORMATION
All of the programs included with Microsoft Office 97
support a feature called AutoCorrect. AutoCorrect automatically corrects text
as you type it, fixing mistakes like accidentally typing two initial capitals,
or correcting commonly misspelled words.
For each person who uses
the computer, AutoCorrect settings and words are maintained separately in a
file called <User name>.acl, where <User name> is the user's
profile. This file is stored in the Windows folder on the computer.
If this file becomes corrupted for any reason, you may encounter one or more of
the problems described in this article when you start Microsoft Word 97 or
Microsoft Outlook 97, or when you attempt to display the AutoCorrect dialog box
in any program.
When you rename or delete a <Username>.acl
file, a new <Username>.acl file is created when you start Microsoft Word
97 or Microsoft Outlook 97, or when you display the AutoCorrect dialog box in
any program.
Note that the file Mso97.acl is a special AutoCorrect
file. Do not rename or delete it unless you have completely removed Microsoft
Office 97 from the computer.
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