KB160360 - INFO: Troubleshooting Exceptions in Internet Server Products

PSS ID Number: 160360

Article Last Modified on 4/10/2002

The information in this article applies to:

Microsoft Internet Information Server 3.0
Microsoft Internet Information Server 4.0
Microsoft Site Server 3.0
Microsoft Proxy Server 1.0
Microsoft Proxy Server 2.0

This article was previously published under Q160360

SUMMARY

The Microsoft Internet Information Server (IIS) Exception Monitor was created by Microsoft Product Support Services to troubleshoot server instability issues similar to the following:

IIS exits and a Dr. Watson error log is generated.
The Web service exits abnormally.
The browser returns an "ASP 0115" error.
The browser returns a "Server Application Error" message.
The browser returns a "Server Too Busy" error.

MORE INFORMATION

Although still useful in some scenarios, Microsoft recommends using AutoDump Plus (ADPlus) to generate debug data. For additional information about AutoDump Plus, click the article number below to view the article in the Microsoft Knowledge Base:

286350 HOWTO: Use Autodump+ to Troubleshoot Hangs and Crashes

How to use the IIS Exception Monitor

The following two documents, located on the MSDN Online Web Workshop, explain how to use the IIS Exception Monitor:

TITLE: Troubleshooting with the IIS Exception Monitor
URL : http://msdn.microsoft.com/workshop/server/iis/ixcptmon.asp

-AND-

TITLE: Analyzing Logs from IIS Exception Monitor
URL : http://msdn.microsoft.com/workshop/server/iis/readlogs.asp

Download Locations

You can download the IIS Exception Monitor directly from the Web Workshop at the following locations:

http://download.microsoft.com/download/platformsdk/windbg/Feb2000/NT45/EN-US/dbg.exe

Additional query words: proxie tshooting tshoot moniter sbn

Keywords: kberrmsg kbFAQ kbinfo KB160360
Technology: kbAudDeveloper kbiis300 kbiis400 kbiisSearch kbProxyServ100 kbProxyServ200 kbProxyServSearch kbSiteServ300 kbSiteServSearch