Knowledge Base

XADM: You do not have Permission to Access Portions of the Directory or Information Store

Article ID: 160144

Article Last Modified on 10/28/2006


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This article was previously published under Q160144

SUMMARY

When you attempt to restore the Microsoft Exchange Directory or Information Store from an online backup, you may receive the following error:
You do not have permission to access portions of \<directory>. Please see the owner or administrator to get permission. Error writing alternate file data.
This error occurs when Windows NT 3.51 Service Pack 5 (SP5) is applied. SP5 replaces the Ntbackup.exe that is installed by Microsoft Exchange Server in the <system root>\System32 directory.

To resolve this problem, copy Ntbackup.exe from the Microsoft Exchange Server compact disc into the <system root>\System32 directory.

Keywords: kbprb KB160144