InstallShield Setup Wizard Fails
Article ID: 159939
Article Last Modified on 9/30/2003
APPLIES TO
- Microsoft Commercial Internet System 1.0 Service Pack 2
This article was previously published under Q159939
SYMPTOMS
The following problem occurs when the registry entry
EnableAlignmentFaultExceptions is enabled (that, when it is set to 1. The
InstallShield Setup Wizard fails for all Commercial Internet System
components.
This generates the following Dr. Watson log:
An application error has occurred.
The file noted in the dialog box is _INSO433._MP.exe. The OK and Cancel
buttons are grayed out. No log is created.
WORKAROUND
To resolve this problem, modify the following registry value:
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows NT. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved.
Use Registry Editor at your own risk.
- Start Registry Editor (Regedt32.exe).
- Under the HKEY_LOCAL_MACHINE subtree, go to the following subkey:
System\CurrentControlSet\Control\
SessionManager:EnableAlignmentFaultExceptions
- Set this value to 0.
- Quit Registry Editor.
Keywords: KB159939