Knowledge Base

"Net print" Command May Print One Print Job as Two

Article ID: 159908

Article Last Modified on 6/24/2004

Microsoft Windows NT Server 3.51
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft LAN Manager 2.2c

This article was previously published under Q159908

SYMPTOMS

A print job sent by a LAN Manager 2.2c client to a Windows NT print queue may be cut into two.

CAUSE

A Network Monitor trace shows the "net print" command issues a "close spool file" with the print job's File ID. This results in a portion of the job that has already been spooled being printed then the rest of the job starts as a new print job.

RESOLUTION

To check print queue status, use Print Manager instead of "net print" on LAN Manager client computers.

STATUS

Microsoft has confirmed this to be a problem in LAN Manager 2.2c.

MORE INFORMATION

After the client sends a print job and during the job spooling process, if you check the print queue status using the "net print" command from an MS- DOS command prompt, you will see multiple entries for one LAN Manager print job in the print queue. You must be using Print Manager on a computer running Windows NT to see these multiple entries.

Keywords: kbnetwork KB159908