Knowledge Base

TMGR: Change of Resource Name Doesn't Change Resource's E- mail

Article ID: 159632

Article Last Modified on 8/17/2005


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This article was previously published under Q159632

SYMPTOMS

In Team Manager, if you change a resource's name, the resource's e-mail name is not changed.

WORKAROUND

If you change a resource's information and must use an e-mail name different from the original e-mail name, you must manually change the e-mail name.

MORE INFORMATION

After a resource is created in Team Manager, an e-mail name is either supplied or found through the e-mail client's address book. If the resource's name is changed at some time, this change does not result in a change in the e-mail name. This is because of an assumption that the resource in question is still the same person, but the name for that same resource has changed. If a resource's name is being changed and updates are to be sent to an e-mail name other than what was originally used, you must change the e-mail name manually in the E-mail Name field.

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Keywords: KB159632