SMS: Access Violation Occurs with Pollinv.exe
Article ID: 159610
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q159610
1.00 1.20
WINDOWS
kbenv kbbug1.20
SYMPTOMS
If a computer listed in the Invcolcl.txt file cannot be located on the
network by the Systems Management Server Windows NT Inventory File
Collector Service, Pollinv.exe, the following will occur:
- The service will appear to stop responding when trying to locate that
computer. It will not log anything further in the Invcolcl.log log file.
- If the service is then restarted manually, or comes to the beginning
of its next watchdog cycle (the default is 24 hours), then an access
violation (AV) error will occur.
WORKAROUND
To work around this problem, remove the nonexistent computer from the list
of computers to poll in the Invcolcl.txt file.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2, the Systems Management Server Resource Kit 1.2, and the
Backoffice Resource Kit version 1.0. We are researching this problem and
will post new information here in the Microsoft Knowledge Base as it
becomes available.
Additional query words: prodsms reskit 1.00 bork SMS_NT_INVENTORY_FILE_COLLECTOR inv32cli invwin32 climonnt
Keywords: kbsmsutil KB159610