Knowledge Base

CG3: Unable to Connect to Design Gallery Live Web Site

Article ID: 159375

Article Last Modified on 10/7/2003

APPLIES TO

This article was previously published under Q159375

SUMMARY

If you don't have the file called Url.dll in your C:\Windows\System folder, you can't connect to the Design Gallery Live Web site from Microsoft Clip Gallery 3.0. When you click the Connect to Internet button in Clip Gallery, you see this expected message:
If you have access to the World Wide Web, click OK to browse additional clips from a special Web page. Clips you select from there are automatically added to the Clip Gallery.
When you click OK, the mouse pointer changes to an hourglass for a brief time and then becomes a pointer again. Nothing else happens.

In addition, if you open the "C:\Program Files\Common Files\Microsoft Shared\Artgalry" folder and double-click the WW_Clip file, you receive this message:
RunDll
Error Loading URL.DLL: The system cannot find the file specified.

MORE INFORMATION

The following products install Url.dll:

  • Microsoft Plus! for Windows 95
  • Microsoft Internet Explorer for Windows 95,
  • Microsoft Internet Starter Kit for Windows 95
In addition, if you have Windows NT Workstation, version 4.0, this file is automatically installed.

If you don't have any of the above products, and use a different Web browser, you may not have this file. In this case, you can't use the button in Clip Gallery to connect to the Design Gallery Live Web page.

You can, however, connect to this site using other methods. For example, if you have Microsoft Publisher 97, you can connect to this site using the following steps. These steps assume that you have a properly configured Web browser and Internet access.

  1. In Publisher 97, click Microsoft Publisher Web Site on the Help menu.
  2. Click one of the links to the Design Gallery Live Web site.

Additional query words: 3.0 CAG clip art gallery pub4 pub97 nothing happens office powerpnt powerpt ppt97 ppt8 off97 off8 8.00 WWW World-Wide Web RunDll Error Loading URL DLL

Keywords: kberrmsg kbweb kbprb KB159375


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