Money: Error Message: Invalid Account Number When Paying Bill
Article ID: 159369
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Money 98 Standard Edition
- Microsoft Money 97 Standard Edition
- Microsoft Money 3.0 Standard Edition
- Microsoft Money 98 Deluxe Edition
- Microsoft Money 98 Financial Suite Edition
This article was previously published under Q159369
SYMPTOMS
When you make a payment using Online Bill Payment through Intuit Service
Center (ISC), you receive the following error message:
One or more instructions you sent could not be processed. Click OK
and read the details in the Call Summary dialog box.
In the Call Summary dialog box, you receive the following error message:
Invalid Account Number
CAUSE
When you send payments electronically, you cannot send the remittance
coupon that comes with your bill. Some payment processing centers cannot
process payments without a remittance coupon. This may result in delayed
payments.
To ensure that your payments are not sent to an address that does not
accept payments without coupons, Intuit Service Center (ISC) began a
validation process on October 30, 1996. ISC checks the account number for
your payee against a list of merchants. If it recognizes the account
number as belonging to one of its merchants, it verifies that the address
is valid for payments without coupons.
If the address entered is not valid for the account number entered, you
receive the error messages described earlier.
RESOLUTION
Call your merchant to confirm the address you should use for sending
payments without payment coupons.
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