FPNW Event ID 2024 Generated When Using JetAdmin
Article ID: 159316
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft File and Print Services for NetWare 4.0
This article was previously published under Q159316
SYMPTOMS
File and Print Services for NetWare (FPNW) logs many Event ID 2024s, after
which no NetWare-compatible clients can access the FPNW server.
Event ID 2024, Source FPNWSrv:
The description for Event ID (2024) in Source (FPNWSrv) could not be
found. It contains the following insertion string(s):
\Device\FPNWSrv, <volumename>.
-or-
The client at address below was not logged in and attempted to open
<volumename>.
where <volumename> is a NetWare-compatible volume defined on the FPNW
server.
CAUSE
This problem is caused when a computer running Windows 95, Windows NT
Workstation, or Windows NT Server is also running JetAdmin to monitor the
print queue on the network. The user who logged on to this station is
attached to FPNW, but has not logged on.
JetAdmin program periodically checks for a status file on the SYS volume
(SYS:\LOGIN\HP_PRINT\JETSET.INI). If the client is not logged in to FPNW,
NT will log the event when the client checks for the file.
RESOLUTION
Ensure that the user is logged on to the FPNW server or try to disable the
HP software from checking for the status file.
NOTE: JetDirect is no longer supported by HP. SDI (Simple Device Installation) is now used to install network printers. For more information on this, see:
Keywords: kbfix kbhowto kbnetwork KB159316