Knowledge Base

Microsoft Mail Windows Client Fails to Delete Files on Novell Server without Filescan

Article ID: 159178

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q159178

SYMPTOMS

The Microsoft Mail Windows client version 3.2 or newer running under Windows NT 3.51 will not delete files on a postoffice located on a Novell server's volume if filescan rights are not assigned.

CAUSE

Windows NT will perform a search command on the file before deleting or erasing the file. The search command will reply a failure and the operating system will not perform the delete or erase command causing the file to become stranded.

WORKAROUND

Assign filescan rights to Microsoft Mail Windows client users operating under Windows NT.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT 3.51.

A supported fix is now available, but has not been fully regressions tested and should be applied only to systems experiencing this specific problem. Contact Microsoft Technical Support for more information.

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Keywords: kbbug kbnetwork KB159178