Knowledge Base

Cannot Answer Incoming Call in Microsoft Phone

PSS ID Number: 159158

Article Last Modified on 11/8/2001


The information in this article applies to:


This article was previously published under Q159158

SYMPTOMS

When you attempt to answer an incoming call in Microsoft Phone version 1.0, a connection may be established only briefly before you are disconnected.

CAUSE

This problem can occur when a telephone is connected to the voice modem installed in your computer and the telephone is not properly communicating with the modem.

RESOLUTION

To determine if the problem occurs because the telephone is not properly communicating with the voice modem, disconnect the telephone from the modem. If doing so corrects the problem, the telephone is not properly communicating with the modem. To resolve this problem, use a different telephone.

Additional query words: 1.00 tazz fails

Keywords: KB159158
Technology: _IKkbbogus kbMSHardwareSearch kbPhone