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Error Message: Tape Drive Error Detected

Article ID: 159045

Article Last Modified on 11/1/2006


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This article was previously published under Q159045

SYMPTOMS

After you install Windows NT and start Windows NT Backup, you may receive the following error message:
Tape Drive Error Detected
A SCSI tape device has been detected, but the tape driver has either not been installed, or failed to start. Make sure that the appropriate driver has been installed using the Tape Devices option in Control Panel.

CAUSE

Windows NT 4.0 cannot install SCSI tape drivers during Setup.

RESOLUTION

To install the tape driver, follow these steps:
  1. In Control Panel, double-click Tape Devices.
  2. Click OK in the New SCSI Tape Device Found dialog box.
  3. Click OK to close the Tape Devices dialog box.
  4. Restart Backup.

Additional query words: prodnt

Keywords: kbhardware kbsetup KB159045