Knowledge Base

IBM Thinkpads 760ED and 760ELD May Hang During Shutdown

Article ID: 158981

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 3.51
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q158981

SYMPTOMS

Windows NT version 3.51 or version 4.0 may stop responding during system shutdown on IBM Thinkpads 760ED and 760ELD.

CAUSE

This problem is caused when all PCMCIA Adapter resources are not closed before powering off the socket.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt thinkpad

Keywords: kbhardware kbnetwork KB158981