STOP 0x0000000A Running Netmon on Token Ring Networks

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The Windows NT 4.0 Network Monitor is installed in the <SystemRoot>\System32\netmon directory. The Systems Management Server Network Monitor installation location by default is C:\NM.

If the Windows NT 4.0 Network Monitor Tools and Agent is installed in the Winnt\System32\Netmon directory before installing Network Monitor off the Systems Management Server CD, during the Systems Management Server Network Monitor installation, specify the <SystemRoot>\System32\Netmon directory as the installation location. Note, however, that two menu options for Network Monitor are placed on the Start Menu, one under Administrative Tools and one under Network Analysis Tools. It is possible to remove one of these by changing the Taskbar properties.

If the Windows NT 4.0 Network Monitor is installed, and the System Management Server Network Monitor is installed into a directory other than the <SystemRoot>\System32\Netmon location, then two menu options for Network Monitor are placed on the Start Menu. One menu option is placed in Administrative Tools and one in Network Analysis Tools and both run different versions of the program.

To remove the Windows NT version, perform the following steps:

1. From the Start Menu, point to Settings, click Control Panel, and then double-click Services.
2. Select the Network Monitor Tools and Agent, and then click Remove.
3. Click Add, and then select Network Monitor Agent.
4. Shutdown and Restart your computer.