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Errors Using IBM Anti-Virus with FAT32 File System

Article ID: 158853

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q158853

SYMPTOMS

You may experience either of the following symptoms with IBM Anti-Virus:
  • When you are installing IBM Anti-Virus, the Setup program offers to scan for viruses. If you choose to scan, you may receive an error message stating that the master boot record could not be read.
  • When you are scanning for viruses on a drive using the FAT32 file system, IBM Anti-Virus may report that errors occurred while it was checking for viruses. The error log may contain the following information:

    Errors during virus checking: unexpected error code 18

CAUSE

IBM Anti-Virus is not written to work with the new FAT32 file system included with Windows 95 OEM Service Release 2 and Windows 98.

RESOLUTION

Contact IBM for an updated copy of IBM Anti-Virus.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

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Keywords: kberrmsg kbprb KB158853