Knowledge Base

XCLN: Client Cannot Read Project 4.0 Files Sent Through Exchange

Article ID: 158852

Article Last Modified on 10/28/2006

Microsoft Exchange Client 4.0 for Macintosh
Microsoft Exchange Client 5.0 for Macintosh

This article was previously published under Q158852

SYMPTOMS

When you send Project 4.0 Macintosh files using Microsoft Exchange Server, the file creator and type are reset to null, making the file unreadable.

When you try to open the Project 4.0 attachment, the following error message appears:

The document <document name> could not be opened, because the application program that created it could not be found. Could not find a translation extension with appropriate translators.

WORKAROUND

To work around this problem:

Use a file server (such as Windows NT File Services for Macintosh) to share the file and create a Macintosh-accessible volume.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange Macintosh client version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: enclosure

Keywords: kbbug kberrmsg kbfix KB158852