Knowledge Base

XL97: Closing UserForm Causes MS Excel to Hang

Article ID: 158688

Article Last Modified on 10/11/2006

Microsoft Excel 97 Standard Edition

This article was previously published under Q158688

SYMPTOMS

When you close a UserForm in Microsoft Excel 97, the program stops responding (hangs).

CAUSE

This problem occurs when all of the following conditions are true:

More than one UserForm is loaded into memory. -and-
One of the UserForms that is loaded into memory contains a RefEdit control. -and-
In the UserForm that contains the RefEdit control, you click the button on the control and collapse the UserForm.

WORKAROUND

To work around this problem, do not close a UserForm that is collapsed by a RefEdit control. Instead, expand the UserForm by clicking the RefEdit control button, and then close the UserForm.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem no longer occurs in Microsoft Excel 2000.

MORE INFORMATION

In Microsoft Excel 97, a RefEdit control allows you to select a range of cells in a worksheet. When you select the range of cells, a UserForm that contains a RefEdit control collapses to allow you to see more of your worksheet.

For more information about using RefEdit controls in Microsoft Excel 97, see the following article in the Microsoft Knowledge Base:

158402 XL97: Using the RefEdit Control with a UserForm

Additional query words: XL97 locks lockup freezes

Keywords: kbbug kbpending KB158688