SMS: Autostarting Remote Control Option Behavior
Article ID: 158647
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q158647
SUMMARY
When you set the Site Properties Clients to automatically start the Remote
Troubleshooting component, you may observe different behaviors, depending
on the operating system the client is running. The following list shows the
observed behavior for different operating systems:
- MS-DOS clients: USERTSR and USERIPX are installed and placed in the
Autoexec.bat file, to be started automatically when the computer starts.
- Windows 3.1 and 3.11 clients: USERTSR and USERIPX are installed and
started automatically from the Autoexec.bat file. WUSER is installed,
but must be started manually, regardless of the 'automatically start
this component' setting.
- Windows for Workgroups clients: USERTSR is not loaded. If the client is
a NetWare client, USERIPX is started automatically. WUSER is not started
automatically, regardless of the 'automatically start this component'
setting.
- Windows 95 clients: USERTSR and USERIPX are not loaded. WUSER is
installed, but must be started manually.
- Windows NT clients: The Remote Control Agent service is installed and
started automatically, regardless of the 'automatically start this
component' setting.
Additional query words: prodsms helpdesk help desk diagnostics wuser32 agent behaviour
Keywords: kbprb kbremoteprog kbtshoot kbusage KB158647