PUB97: Font List Appears Blank When Font Preview Turned On
Article ID: 158567
Article Last Modified on 10/8/2003
APPLIES TO
- Microsoft Publisher 97 Standard Edition, when used with:
This article was previously published under Q158567
SYMPTOMS
If you have the Preview Fonts in Font List feature turned on, you may
not be able to see the names of your fonts. The Fonts list on the
toolbar may show only TrueType (TT) symbols without any font names
next to them. If you turn the Preview Fonts in Font List feature off,
the font names reappear.
CAUSE
You may be having a problem with your Windows display driver. It may
be out of date or corrupted.
RESOLUTION
Method 1: Change the Hardware Acceleration Setting (Win 95x)
Move the Hardware acceleration slide bar in the Advanced Graphics
Settings dialog box so that it is positioned on the Most Accelerator
Functions option. To do so, follow these steps:
- On the desktop, using the right mouse button, click My Computer,
and then click Properties on the menu that appears.
- In the Systems Properties dialog box, click the Performance tab,
and then click Graphics.
- In the Advanced Graphics Settings dialog box move the slide bar to
the left so that it is positioned on None, and then click the OK
button.
Method 2: Change to the VGA Display Driver
Try running Windows with the VGA display driver. If this corrects the
problem, try one of the following:
- Contact the manufacturer of your display adapter or computer to see
if there is an updated display driver available.
- Find out if there is an alternative display driver that is
compatible with your display adapter. For example, Microsoft
Windows 95 ships with a generic SVGA driver which supports many of
the popular display adapters.
- If there is no updated or alternative display driver, try
reinstalling your existing display driver.
- If none of the above work, and if all other Publisher 97 features
work correctly, simply don't use the Preview Fonts in Fonts List
feature.
STATUS
Microsoft is researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 97 4.00 pub4 pub97 w_mspub mspub video card
Keywords: kbfont kbprb KB158567