WD97: Envelopes Printed Upside Down on Hewlett-Packard 5si/5si
Article ID: 158482
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q158482
SYMPTOMS
When you print an envelope to a Hewlett-Packard (HP) LaserJet 5si/5si MX
PS
printer, the delivery and return addresses are printed upside down.
This problem occurs regardless of whether the Clockwise Rotation check box
is selected on the Printing Options tab. (To locate this option, click
Envelopes And Labels on the Tools menu. On the Envelopes tab, click
Options, and then click Printing Options.)
WORKAROUND
To work around this problem, feed the envelope as shown on the printer. Do
not feed the envelope based on what you see in the preset.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: 8.0 word8 word97 laser jet hp5 hp5si postscript post script scrip incorrect wrong rotated
Keywords: kbbug kbenvelope kbualink97 KB158482