Knowledge Base

SMS: Remote Control Agent Unable to Get Workstation Name

Article ID: 158445

Article Last Modified on 10/27/2006


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This article was previously published under Q158445

SUMMARY

When you attempt to load the Remote Control agent on a client computer running Windows 95, the Remote Control agent fails with the following error:
unable to get workstation name: use Lana 0

MORE INFORMATION

This problem generally occurs on Windows 95 clients that have multiple protocols loaded, and no protocol is selected as the default. Select the protocol desired for Remote Control and set it as the default. You must restart the computer for the change to take effect. After that, the Remote Control agent should perform normally.

Additional query words: Wuser

Keywords: kbinterop kbnetwork kbremoteprog kbtshoot KB158445