WD: Errors, Problem Inserting CMYK JPEG Image
Article ID: 158432
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
This article was previously published under Q158432
SYMPTOMS
When you insert a CMYK or a Joint Photographic Experts Group (JPEG)
formatted graphic into a Word document, the graphic may be displayed as a
box with an X inside it or you may receive one of the following error
messages:
- Cannot open file.
- or -
- This graphics file may be damaged and cannot be converted <filename>.
CAUSE
Microsoft Word version 7.x cannot convert CMYK JPEG graphics.
WORKAROUND
To work around this problem, use either of the following methods:
Method 1:
Use a different JPEG format, such as gray scale or RGB.
Method 2:
Use another graphic format that Word supports, such as Tagged Image File
Format (TIFF), Encapsulated PostScript (EPS), CGM, BMP, or WMF.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed above.
Additional query words: 8.0 cyan yellow magenta black import importing convert converting windows metafile tagged image file format encapsulated postscript post script bitmap computer graphics jpg joint photographic experts group red-green-blue
Keywords: kbbug kbpending kbgraphic KB158432