Knowledge Base

"Stop 0xc000021a" During Setup

Article ID: 158376

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q158376

SYMPTOMS

When you install Windows NT 4.0, you may receive the following error message after the second restart:

Setup was unable to verify your C drive...

Installation then continues. After the third restart, you receive the following error message on a blue screen:

Stop: c000021a {Fatal System Error}
The Session Manager Initialization system process terminated unexpectedly with a status of 0xc000022 (0x00000000,0x0000000)
The system has been shut down

CAUSE

This error occurs if the Administrator's rights are restricted on the NTFS partition on which Windows NT is being installed.

RESOLUTION

Make sure that the Administrators have full rights on the NTFS partition before you install or upgrade Windows NT.

MORE INFORMATION

Setup uses the Administrator account for maximum access during the upgrade.

Additional query words: prodnt 0xc00021a 0xc0021a 0xc021a 0x21a 0xc0000021a 0xC000021a

Keywords: kbsetup KB158376