Knowledge Base

Mac Multimedia: Network Connection May Cause Problems

Article ID: 158351

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q158351

SYMPTOMS

When you use one of the programs listed at the top of this article over a network, you may experience some of the following behaviors:
  • Error messages requesting that a CD-ROM to be inserted.
  • Computer stops responding (Hangs)

CAUSE

When a program requests a media item (such as a sound, picture, or movie) from its source (usually a CD-ROM), you may receive an error message or the computer may stop responding if the program doesn't find the requested item within a reasonable amount of time.

RESOLUTION

To resolve the problem, use some of the following troubleshooting methods
  • As a test, try running the program from a local CD-ROM drive (if available).
  • Make sure the network is functioning reliably and that the program always has access to the source media.
  • Attempt to connect two computers directly via a serial cable, using the printer or modem port on the computers.

MORE INFORMATION

Programs shipped on compact disc are often designed to have access to a local CD-ROM drive. When the program is forced to depend on a network connection, the information may not be received within an allowable amount of time.

Additional query words: 1997 multi media multimedia multi-media mmtitles kbmm AppleTalk apple talk Ethernet ether net crash bomb hangs freeze cd disc cdrom macmm

Keywords: KB158351