Knowledge Base

XADM: Modifying Version Values for Proxy Address Generator

Article ID: 158336

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q158336

SUMMARY

When you create a new mailbox in Microsoft Exchange Server, the following error messages may be displayed if the file version for the proxy address generators are not correctly specified in the directory:
E-mail addresses for address type "address type" were not generated because an error occurred. To view details of the error, see the application event log in the Windows NT Event Viewer on the Microsoft Exchange Server computer.
An error occurred while processing an e-mail address. To view details of the error, see the application event log in the Windows NT Event Viewer on the Microsoft Exchange server Computer. Microsoft Exchange Administrator ID no: c1030b37
An error occurred while processing an e-mail address. To view details of the error, see the application event log in the Windows NT Event Viewer on the Microsoft Exchange server Computer. Microsoft Exchange Administrator ID no: c1030b35
The following events are logged in the Windows NT application event log:
MSExchangeSA Event ID: 2036 The file version of "C:\exchsrvr\address\SMTP\i386\<file name>.dll" installed on the local server is not current. Looking at servers in the site for a current version.
MSExchangeSA Event ID: 2037 The file version of "\address\SMTP\i386\<file name>.dll" installed on the local server is not current. Unable to locate a correct version on any server in the site.

MORE INFORMATION

These error messages are displayed when the directory version of the proxy generators does not match the actual dynamic link library (DLL) file version.

To verify that the appropriate proxy DLL is used:
  1. Verify the build version that you use. To do this, look at the properties on:

    organization\site\Configuration\Server \server name

  2. Verify the file version for the proxy DLL. To do this, look at the properties on:

    organization\site\Configuration\Addressing\"E- mail address generators"\proxy address generator object

    The information there must match the information in the table at the end of this article. If this information does not match, either obtain the correct file from the source compact disc, or modify the directory version to match the file versions.
You can use the following information when you restore different versions of the Inproxy.dll, Pcproxy.dll, and X400prox.dll files.

You must verify that the actual file versions on the hard disk drive are the ones that were supplied with the respective build number. For example, if you have Microsoft Exchange Server version 4.0 Service Pack 2 installed, the proxy DLL files supplied with Service Pack 2 must be in place. You can obtain these files from the original compact discs; copy them to the computer running Microsoft Exchange Server. The default location on the hard disk drive is:

drive:\Exchsrvr\Address\address type\processor type\proxy generator file.dll

To change the current version, you must run the Microsoft Exchange Server Administrator program in raw mode as follows:

WARNING: If you use the raw mode of the Exchange Server Administrator program (admin /r) incorrectly, serious problems may occur that may require you to reinstall Microsoft Windows NT Server, Microsoft Exchange Server, or both. Microsoft cannot guarantee that problems that result from using raw mode incorrectly can be solved. Use raw mode at your own risk.
  1. Start the Microsoft Exchange Server Administrator program in raw mode by typing the following at an MS-DOS command prompt:

    c:\exchsrvr\bin\admin /r

  2. Go to the following location:

    Organization\Site\Configuration\Addressing\"E-mail address generators"

    Look for the existing address generator objects in the right pane of the window.
  3. Select Internet E-mail Address Generator for i386.
  4. On the File menu, click Raw Properties. (Repeat this step for all proxy generators.)
  5. In the left pane of the window a list of existing object attributes is displayed. Find File-Version, and compare the existing value with the values in the following table.

    NOTE: If you cannot find File-Version you may have to change "List attributes of type:" to All.
    Server Build      File Name and Admin Version   Raw File-Version

      Exchange 837.10   Inproxy.dll   - 4.0.837.3   0300450300000400
      (RTM)             Pcproxy.dll   - 4.0.837.10  0A00450300000400
                        X400prox.dll  - 4.0.837.10  0A00450300000400

      Exchange 838.15   Inproxy.dll   - 4.0.838.15  0300450300000400
      (SP1)             Pcproxy.dll   - 4.0.838.15  0A00450300000400
                        X400prox.dll  - 4.0.838.15  0A00450300000400

      Exchange 993.4    Inproxy.dll   - 4.0.993.5   0500E10300000400
      (SP2)             Pcproxy.dll   - 4.0.993.4   0400E10300000400
                        X400prox.dll  - 4.0.993.4   0400E10300000400

      Exchange 994.64   Inproxy.dll   - 4.0.994.63  3F00E20300000400
      (SP3)             Pcproxy.dll   - 4.0.993.4   0400E10300000400
                        X400prox.dll  - 4.0.993.4   0400E10300000400

      Exchange 995.54   Inproxy.dll   - 4.0.995.52  3400E30300000400
      (SP4)             Pcproxy.dll   - 4.0.993.4   0400E10300000400
                        X400prox.dll  - 4.0.993.4   0400E10300000400

      Exchange 996.72   Inproxy.dll   - 4.0.996.62  3E00E40300000400
                        Pcproxy.dll   - 4.0.996.72  4800E40300000400
                        X400prox.dll  - 4.0.996.62  4800E40300000400

      Exchange 1457.11  Inproxy.dll   - 5.0.1457.3  0300B10500000500
      (RTM)             Pcproxy.dll   - 5.0.1457.3  0300B10500000500
                        X400prox.dll  - 5.0.1457.3  0300B10500000500

      Exchange 1458.48  Inproxy.dll   - 5.0.1457.3  0300B10500000500
      (SP1)             Pcproxy.dll   - 5.0.1457.3  0300B10500000500
                        X400prox.dll  - 5.0.1457.3  0300B10500000500

      Exchange 1460.8   Inproxy.dll   - 5.0.1460.8  0800B40500000500
      (SP2)             Pcproxy.dll   - 5.0.1460.8  0800B40500000500
                        X400prox.dll  - 5.0.1460.8  0800B40500000500

      Exchange 1960.5   Inproxy.dll   - 5.5.1960.5  0500A80705000500
      (RTM)             Pcproxy.dll   - 5.5.1960.5  0500A80705000500
                        X400prox.dll  - 5.5.1960.5  0500A80705000500

      Exchange 2232.18  Inproxy.dll   - 5.5.1960.5  0500A80705000500
      (SP1)             Pcproxy.dll   - 5.5.1960.5  0500A80705000500
                        X400prox.dll  - 5.5.1960.5  0500A80705000500

      Exchange 2448.8   Inproxy.dll   - 5.5.2448.8  0800900905000500
      (SP2)             Pcproxy.dll   - 5.5.2448.8  0800900905000500
                        X400prox.dll  - 5.5.2448.8  0800900905000500

      Exchange 2650.24  Inproxy.dll   - 5.5.2650.24 18005A0A05000500
      (SP3)             Pcproxy.dll   - 5.5.2650.24 18005A0A05000500
                        X400prox.dll  - 5.5.2650.24 18005A0A05000500

      Exchange 2653.23  Inproxy.dll   - 5.5.2653.23 17005D0A05000500
      (SP4)             Pcproxy.dll   - 5.5.2653.23 17005D0A05000500
                        X400prox.dll  - 5.5.2653.23 17005D0A05000500

      NOTE: No changes were made in Exchange Server Service Pack 1
  6. Change the current File-Version value if the Raw File-Version value does not correspond to the Exchange Server build number as indicated in the table. There is no need to restart either the services or the Exchange Server Administrator program.
  7. Verify that the File-Version value has changed.
NOTE: Any special fixes or updates that you have obtained from Microsoft change the file and build version numbers and may not match the table above. Always follow the instructions included with the fix.

Additional query words: 4.00 IMCADMIN.DLL 5.00 extension SMTP Internet mail connector inproxy dll pcproxy x400prox conadmin

Keywords: kbprb KB158336


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