KB158309 - XFOR: Event ID 178 During Directory Synchronization

Article ID: 158309

Article Last Modified on 10/28/2006

Microsoft Exchange Server 4.0 Standard Edition
Microsoft Exchange Server 5.0 Standard Edition
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q158309

SYMPTOMS

Directory synchronization may fail between a computer running Microsoft Exchange Server and a Microsoft Mail for PC Networks postoffice. The following event appears in the Microsoft Windows NT Event Viewer:

Event ID: 178
Source: MSExchangeMTA
Category: X400 Service

An error occurred while transferring in message because the directory name could not be expanded to an O/R address. An X.400 API Association (XAPIA) unable-to-transfer reason code and unrecognized-OR-name diagnostic code were returned. [MTA SUBMIT 17 73] (14)

CAUSE

This event occurs if the Directory Synchronization object does not have a valid X.400 address.

RESOLUTION

To resolve the problem:

Using the Exchange Server Administrator program, select the Exchange Server container, double-click the Directory Synchronization object, and then click the E-mail Addresses tab.
Type a valid X.400 address.

MORE INFORMATION

For additional information about Microsoft Mail for PC Networks directory synchronization, please click the article number below to view the article in the Microsoft Knowledge Base:

96060 PC DirSync: Directory Synchronization (Dir-Sync)

For additional information on Exchange Server directory synchronization, please see Chapter 14 of the Microsoft Exchange Server Administrator's Guide.

For additional information about how to perform manual directory synchronization between Microsoft Mail for PC Networks postoffices and Exchange Server, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

147464 XFOR: Manual Dirsync with Exchange Server as Dirsync Server

148309 XFOR: Manual Dir-Sync with Exchange as Dir-Sync Requestor

For additional information about Event ID 178 from the Exchange Server message transfer agent, please click the article number below to view the article in the Microsoft Knowledge Base:

155104 Event ID 178 Results if Mailbox has No X.400 Address

Additional query words: dirsync DXA DX

Keywords: kbprb KB158309