Internal Internet Links Do Not Work
Article ID: 158089
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Encarta Encyclopedia 97 for Macintosh
This article was previously published under Q158089
SYMPTOMS
When you click a link (for example, Web Links or Yearbook) to the Internet
from Encarta 97, your web browser opens, but the Encarta page does not
open.
CAUSE
Your browser does not support GURL AppleEvent. This is used by Internet
Config and is required to connect you to the Encarta Internet site.
RESOLUTION
Update your web browser to a version that supports GURL AppleEvent and
remove all previous versions of your web browser. Browsers that support
this requirement include Microsoft Internet Explorer 2.0 or later, or
Netscape 2.0 or later.
NOTE: Microsoft Internet Explorer version 2.1 is included on the Encarta 1997 compact disc.
MORE INFORMATION
Encarta 1997 uses Internet Config version 1.3 to determine what
application to connect to a specific URL on the Internet. If the
application does not understand the instructions Internet Config
sends, the browser application may start, but it does not connect to
the designated Web location.
Additional query words: 1997 multi media multimedia multi-media mmtitles kbmm macmm kbimu mm
Keywords: kbfaq kbhowto KB158089