Knowledge Base

Not Able to Add Users from Domain

Article ID: 157937

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q157937

SUMMARY

A computer running Windows NT Workstation or Server that recently joined a domain may not be able to add domain user or group accounts to its local groups. When User Manager is used on this recent installation, and the name is typed in the Add Names text box instead of selecting it by double- clicking the name from the list, you may receive the following error:
The account DomainName\UserName could not be found.
This error may be most apparent when using scripts to automate the installation of Windows NT.

MORE INFORMATION

After a computer running Windows NT Server or Workstation joins a domain, the user is asked to restart the computer. If the machine is not restarted, the Netlogon service is not started and the above error can occur.

Instead of typing the user name in the Add Names text box, double-click the name from the Names list box, which allows the name to be added without the use of the Netlogon service.

Additional query words: prodnt

Keywords: kbdomain kbenv KB157937