SMS: Remote Control Causes Windows Client to Restart
Article ID: 157814
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q157814
SYMPTOMS
On IBM PS/2 computers equipped with Madge and IBM Token Ring cards running
Windows 3.11 in a NetWare environment, the client will restart as soon as
an SMS Remote Control session is initiated. This problem occurs with
various client software configurations and ODI/VLM version levels.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Systems
Management Server version 1.2. This problem has been corrected in the
latest U.S. Service Pack for Systems Management Server version 1.2. For
information on obtaining the Service Pack, query on the following word in
the Microsoft Knowledge Base:
Additional query words: prodsms NW novell
Keywords: kbnetwork kbremoteprog kbsmsadmin kbtshoot KB157814