Article ID: 157678
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 3.51
This article was previously published under Q157678
SYMPTOMS
After installing Service Pack 5 on your Alpha NT 3.51 server, you may not
be able to access DEC TLZ07 4MM DAT Tape Drive and may receive the
following errors in the event log:
Event ID: 7026
Source: Service Control Manager
Description: The following boot-start or system-start driver(s)
failed to load: 4mmdat.sys
Event ID: 7000
Source: Service Control Manager
Description: The 4mmdat service failed to start due to the following
error: the system cannot find the device specified
CAUSE
The 4mmdat.sys driver that is replaced by Service Pack 5 is incompatible
with these drives.
RESOLUTION
Connect to DEC's World Wide Web site at:
Download the DECTAPE file containing all of the drivers. The original file
on the computer will be 4mmdat.sys, dated 05-26-95 36,752K. The file to
replace it with in the %SystemRoot%\System32\Drivers subdirectory will be
the one you just downloaded named 4mmdat.sys dated 11-02-94 50,624K.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51. We
are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Additional query words: prodnt
Keywords: kbhardware kbsetup KB157678