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Keyboard Does Not Work in Windows NT After Using Windows 95

Article ID: 157514

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q157514

SYMPTOMS

When you are using a computer with a Microsoft Natural Keyboard, you may not be able to log on to Windows NT after performing a warm boot from Windows 95. The keyboard may not respond until you turn the computer off and back on.

Other symptoms may include serial or parallel ports that do not function in Windows NT after being warm booted from Windows 95.

CAUSE

The computer's BIOS is not fully resetting the system when it is warm booted.

RESOLUTION

Contact the manufacturer of your computer to obtain a firmware (BIOS) upgrade for your system.

Additional query words: prodnt

Keywords: kbhardware KB157514


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