Knowledge Base

XCLN: Err Msg: Cannot Find the Exchng.hlp File

Article ID: 157428

Article Last Modified on 10/28/2006

Microsoft Exchange Client 5.5
Microsoft Exchange Client 4.0

This article was previously published under Q157428

SYMPTOMS

When you try to invoke Help from the Microsoft Exchange client, the following error message may be displayed:

Cannot open Help file

CAUSE

This error occurs either because a minimum install of the Microsoft Exchange client was done (this does not install help files), or because the Exchng.hlp file has been deleted from the system.

RESOLUTION

To get the help files, re-install the Microsoft Exchange client and select to install the help files.

MORE INFORMATION

This behavior is by product design.

Keywords: kberrmsg kbusage KB157428