Knowledge Base

No Color Output with HP PaintJet XL300

Article ID: 157345

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q157345

SYMPTOMS

When you print a color image from a program in Windows NT 4.0 to a Hewlett-Packard PaintJet XL300 printer, the output is produced in black and white only.

- or -

Colors fail to print on an HP PaintJet XL300. Only black prints through all applications, on both graphics and text. Anything that is not black will be blank.

STATUS

A new version of this printer driver for Windows NT 4.0 is now available from the Windows NT Download Library.

For additional information on this driver, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 142643
TITLE : Windows NT 4.0 Driver Library


Additional query words: prodnt

Keywords: kbprint KB157345