Knowledge Base

HP JetAdmin 2.0 Does Not Attach Printers in Windows NT 4.0

Article ID: 157331

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q157331

SYMPTOMS

The Hewlett-Packard (HP) JetAdmin 2.0 for Windows 95 tool reports that no information can be obtained about the connected printers.

CAUSE

The Windows 95 version of HP JetAdmin 2.0 does not work in Windows NT 4.0.

RESOLUTION

Hewlett-Packard is developing a version of JetAdmin for Windows NT 4.0. Contact Hewlett-Packard for additional information.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

NOTE: JetDirect is no longer supported by HP. SDI (Simple Device Installation) is now used to install network printers. For more information on this, see:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj06765

Additional query words: prodnt

Keywords: kb3rdparty kbprint KB157331