Knowledge Base

XCLN: Importing a PAB Can Result in Duplicate Entries

Article ID: 157302

Article Last Modified on 10/28/2006

Microsoft Exchange Client 5.5
Microsoft Exchange Client 4.0

This article was previously published under Q157302

SYMPTOMS

If you import Personal Address Book (PAB) entries more than once using a Microsoft Exchange client, duplicate entries will be created.

MORE INFORMATION

Administrators who want to distribute a PAB to their users for occasional imports will typically maintain a single PAB, making modifications to it and sending it to their users. When those users import the PAB, duplicate entries will be created for every entry that already exists.

STATUS

Microsoft has confirmed this to be a problem in version 4.0 of Microsoft Exchange. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbusage KB157302