Knowledge Base

Changes to Message Format Not Reflected in Sent Fax

Article ID: 157237

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q157237

SYMPTOMS

Changes made to the message format of a fax that is sent by printing to the Fax printer do not affect the actual fax sent.

CAUSE

This occurs because the fax has already been rendered. Changes made to the message format have no effect. The paper size, print quality, and orientation are all set by the program used to create the document.

STATUS

Microsoft has confirmed this to be a problem in Windows 95. We are researching this problem and will post new information here as it becomes available.

Keywords: KB157237