Knowledge Base

DisKeeper 1.1 Causes Errors During Windows NT 4.0 Upgrade

Article ID: 157230

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q157230

SYMPTOMS

When you are upgrading a computer to Windows NT 4.0, you may receive the following error message:
The procedure entry point NTDiskeeper could not be located in the dynamic link library Ntdll.dll.
This error can be generated by either the Dkfat.exe or Dkntfs.exe module, and can occur even if the services are stopped before you begin the upgrade process.

CAUSE

This behavior can occur if you are upgrading a computer on which DisKeeper 1.1 by Executive Software is installed. DisKeeper 1.1 replaces the Windows NT kernel with a modified version.

RESOLUTION

To work around this behavior, uninstall DisKeeper 1.1 before you upgrade the computer to Windows NT 4.0.

MORE INFORMATION

Executive Software has announced an updated version of DisKeeper that is designed for Windows NT 4.0. For additional information, please contact Executive Software.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Additional query words: prodnt

Keywords: kb3rdparty kbsetup KB157230