Knowledge Base

WD97: Conversion Wizard Restarts After Clicking Close

Article ID: 157198

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q157198

SYMPTOMS

When you run the Conversion Wizard and click the Close button (the button resembling an X, located in the top-right corner of the title bar) on any panel except the first one, the following message appears:
The batch conversion is complete.
Would you like to confirm another conversion?
If you click the Close button in this dialog box, the Conversion Wizard restarts.

WORKAROUND

To quit the Conversion Wizard, click the Cancel button.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.

Additional query words: 8.0 word8 word97 quits crash crashes hang hangs exits aborts stops finishes

Keywords: kbualink97 KB157198