XCLN: Display Name from GAL is not Added to PAB
Article ID: 157057
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 4.0 for Macintosh
- Microsoft Exchange Client 5.0 for Macintosh
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Exchange for Windows 95 4.0
- Microsoft Exchange for Windows 95 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
This article was previously published under Q157057
SYMPTOMS
When you add an entry from the Global Address List to the Personal
Address Book (PAB), the display name in the PAB will not be the same as the
display name in the Global Address List.
CAUSE
This behavior is by product design. When you add an entry from the Global Address List into
the PAB, the display name in the PAB will be a combination of the First
Name field and the Last Name field. If the First Name and Last Name fields are blank in the Global Address List entry, the PAB entry will contain the Display Name of the Global Address List entry.
WORKAROUND
To work around this problem, modify the user's Last Name along with the Display Name when you make changes to a Microsoft Exchange Global Address List object.
Another workaround is to create a display name for the Global Address List entry, but leave the First Name and Last Name fields blank.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbbug kbpending kbusage KB157057