XFOR: IMC Deletes Mail in MTS-OUT if no Code Page on MIME Tab
Article ID: 157014
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
This article was previously published under Q157014
SYMPTOMS
If a code page is chosen that is not configured on the MIME Types tab of
the Microsoft Exchange Internet Mail Connector's (IMC) property page,
outbound mail will be deleted from MTS-OUT without a notification to the
IMC Administrator or the originator. The originator will believe that the
message has been delivered, but it will never arrive.
CAUSE
Windows NT has been configured to use a specific code page, but the IMC has
not. The errors generated cause the IMC to delete the outbound message from
\exchsrvr\imcdata\out.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange
Service Pack. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base:
Keywords: kbusage KB157014